Victorian Energy Upgrades program—Rebate Gas to Reverse Cycle Heating,
Upgrade Your Heating, Cooling & Hot Water with the Victorian Energy Upgrades (VEU) Rebate
Lower your power bills and future-proof your property by replacing old, inefficient appliances with high-efficiency electric systems. Under the Victorian Energy Upgrades (VEU) program, Victorian homeowners, landlords, and businesses can access thousands of dollars in point-of-sale government rebates.
When you switch from outdated gas heating or inefficient electric systems to modern reverse cycle air conditioning or heat pump hot water, your discount is applied directly to your invoice.
VEU Rebate Rates & Eligible Upgrades
| Upgrade Category | System Replacement | Estimated VEU Rebate |
| Whole-Home Heating | Gas Ducted Heating $\rightarrow$ Reverse Cycle Ducted System | $1,000 – $7,000+ |
| Multi-Room Heating | Gas Space Heater $\rightarrow$ Multi-Split System | $1,000 – $4,000 |
| Single Room Heating/Cooling | Inefficient AC / Gas $\rightarrow$ High-Efficiency Split System | $200 – $3,000 |
| Hot Water Systems | Electric / Gas Storage $\rightarrow$ Heat Pump Hot Water | $1,000 – $3,000 |
Who Is Eligible for the VEU Rebate?
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Residential & Commercial: Available for existing owner-occupied homes, rental properties, and business premises across Victoria.
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Property Age: Properties generally must be older than 2 years.
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No Income Caps: The VEU rebate is not means-tested—every Victorian property owner qualifies.
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Decommissioning Requirement: The existing inefficient gas or electric system must be safely removed and decommissioned by an accredited installer.
How to Claim Your VEU Rebate in 3 Simple Steps
Get an On-Site Quote: We assess your property layout, existing appliances, and heating/cooling load to recommend VEU-approved products.
Upfront Point-of-Sale Discount: We calculate your Victorian Energy Efficiency Certificates (VEECs) and subtract the rebate amount directly from your installation quote.
Professional Installation & Decommissioning: Our licensed technicians install your new system, decommission the old unit according to ESC guidelines, and process all compliance documentation.
VEU Rebate made Easy
Why choose
Conway Dunaus Heating?
Why Choose an Accredited VEU IWorking with an accredited installer guarantees that your installation meets strict Essential Services Commission (ESC) safety and efficiency standards. From selecting top-tier reverse cycle systems to submitting certificate claims, we handle the entire process seamlessly.
Quiet, Fan-Free Option
No Allergens
Low Cost
Controlled Comfort
How does the Victorian Energy
Upgrade Rebate Work?
We’re are authorised retailer and can assist with choosing and installing a heat pump hot water system that best suits your needs. When installing a new heat pump hot water system, there are three available rebates in Victoria, through the Federal Government, Solar Victoria, and the Victorian Energy Upgrades program.
Simply fill in your details and one of our team members will be in touch to discuss your eligibility.
Frequently Asked Questions (FAQs)
Q: What is the Victorian Energy Upgrades (VEU) program? A: The VEU program is a Victorian State Government initiative designed to lower power bills and greenhouse gas emissions. It provides Victorian households and businesses with upfront point-of-sale discounts when replacing old, inefficient gas or electric systems with high-efficiency electric heating, cooling, and hot water systems.
Q: How much can I save with the VEU rebate? A: Savings range from $200 to over $7,000, depending on the type and size of the system you are installing, as well as the equipment being removed. Major whole-home gas-to-electric replacements (like upgrading to a Braemar Dominator® or multi-split system) qualify for the highest rebate tiers.
Q: Am I eligible for the VEU rebate in Victoria? A: You are generally eligible if:
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You own or rent an existing residential or commercial property in Victoria (properties must generally be older than 2 years).
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You are replacing an existing, less-efficient gas or electric heating/hot water system.
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Note: There are no income caps or means testing for the VEU program.
Q: Do I have to claim the cash back from the government myself? A: No. You do not need to fill out complex government rebate forms or wait for a check. As an Essential Services Commission (ESC) accredited provider, we calculate your Victorian Energy Efficiency Certificates (VEECs) and deduct the discount directly off your quote upfront.
Q: Why do I have to decommission my old gas heater? A: To unlock the maximum VEU rebate amount, government regulations require the old, inefficient gas unit to be permanently decommissioned and safely recycled. This ensures real energy savings and prevents old inefficient appliances from being re-used.
Q: How long does the installation and upgrade process take? A: Most standard split system, hot water, or direct gas-to-electric ducted swaps (like the Braemar Dominator) are completed within 1 to 2 days. We manage the entire process from initial site assessment to final compliance certification.
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